APMG 8119 – Assignment One Customer Experience Analysis Completed

APMG 8119 – Assignment One:  Customer Experience Analysis Completed

The aim of this assignment based on a real company example is to explore and understand customer experience based on discussions with real consumers, an analysis of the company service brand promise online and current theory.

Companies included: Trade Me, Countdown, Yealands, Tickemaster, Noel Leemings.

See their blogs here.