APMG 8119 – Assignment One Customer Experience Analysis Completed
APMG 8119 – Assignment One: Customer Experience Analysis Completed
The aim of this assignment based on a real company example is to explore and understand customer experience based on discussions with real consumers, an analysis of the company service brand promise online and current theory.
Companies included: Trade Me, Countdown, Yealands, Tickemaster, Noel Leemings.
See their blogs here.